AO.com

About ao.com

History of Appliances Online (also known as ao.com)

Appliances Online (ao.com) has been providing its customers with white goods and household appliances since 2001. Surprisingly, the company was founded because of a bet in a pub. John Roberts, who went on to become CEO of the company, was bet that he couldn't sell appliances on the internet. Fast forward to the present day and Appliances Online is now one of the UK's leading suppliers of electrical goods. Their reputation for fast and efficient delivery of domestic necessities, such as washing machines, dishwashers, fridges, freezers cookers and even televisions, means they now supply nearly a quarter of all domestic appliances sold online in Britain.

Anyone considering making such a major purchase will be amazed by the flexibility of their delivery service. Not to mention the speed, with same day delivery available. There is no shortage of choice, with over 4,000 products to choose from. But don't worry, the website makes it very easy to find the appliance that's right for you.

Appliances Online is very popular, with over one and a half million fans for its Facebook page, they have also won several retailer awards for their high standards. In 2013, the company aired a television advert and floated on the stock market.

Brands

Appliances Online (ao.com) has a large range of major brands and appliance manufacturers, including:

• Beko
• Belling
• Bosch
• Candy
• Dyson
• Electrolux
• Hoover
• Hotpoint
• Indesit
• LG
• Lec
• Morphy Richards
• Panasonic
• Phillips
• Samsung
• Toshiba
• Siemens
• Smeg
• Whirlpool
• Zanussi

Departments

• Washing machines & dryers
• Dishwashers
• Fridges & freezers
• Cooking
• Small appliances
• Floorcare
• TV & home entertainment

Similar Stores

You may want to check out other simialr stores for voucher codes for example: ApplianceCity.co.uk or currys.:

Opening Times

Orders can be placed online 24 hours a day. Telephone orders can be made between 8am and 10pm, Monday to Sunday. Online and telephone ordering prices are identical.

Delivery Information

Flexible delivery is one of the most attractive reasons for choosing to order your next appliance from Appliances Online. You get free standard delivery - not next day - regardless of how many items you order. Or, there are several other delivery options to suit busy lives. There is same day for £29.99, next day is FREE before 8pm and £9.99 if the order is placed after 8pm. Alternatively, you can choose a four hour time slot for £19.99. A real bonus is that weekend deliveries come at no extra cost.

If you're not in a desperate hurry, choose eco delivery. Eco delivery is on a day when a van is already in your area. Selecting this day reduces traffic on the roads and saves fuel, cutting carbon emissions.

Returns Policy

Appliances Online (ao.com) offer a free 14 day return policy with free collection on a day of your choice including weekends. Refunds are made within 14 days after collection.

Exchanges are welcomed, if it turns out the appliance you've chosen is not what you expected. A UK call centre is available to help with any queries you may have about returns.

It is worth noting that if you've used the product there will only be a partial refund to cover the loss in value of the product.

Security & Reviews

Appliances Online takes its security and privacy responsibilities seriously. The site has already been checked that it does not suffer from problems caused by the famous heartbleed bug. It is part of the ISIS programme, which only recognises decent and trusted online retailers. The website employs plenty of technology to keep you safe, including ultra-secure encryption and SSL (Secure Socket Layer) browsing. It is also compliant with data protection act law, operates a mail opt out policy and makes use of the Mastercard Securecode system, as well as the VISA Verified system.

Reviews for the cheap, reliable and flexible online appliance retailer Appliances Online are almost invariably positive and even glowing. It receives a hugely respectable full five stars on the website trustpilot.com, with a whopping average of 9.7 out of 10. There are over 30,000 reviews placed. In light of the fact that most people only write reviews about negative experiences, it's a huge testimony to the consistent high levels of service that Appliances Online offers.

Positive reviews extend beyond trustpilot, the website trustedshops.co.uk also gives Appliances Online the full five stars, with an average rating of 4.9 stars based on over 2,000 reviews. Again, another sign of consistent good service.

Many people also seem so happy buying their appliances online through the service that they have contacted the website directly. There are over 10 pages of very satisfied customer testimonials from people who've had great experiences buying from ao.com; a lot are centred around the speed and flexibility of the delivery service. It seems to be a breath of fresh air for consumers who just want fast, cheap and flexible delivery of large goods.

Other Places To Find AO.com Voucher Codes

If you can't find any ao.com voucher codes to use here, you could also try some other popular websites such as VoucherCodes.co.uk or MyVoucherCodes.co.uk.